By registering, you agree:

• Use the platform in a responsible and legal manner.

• Do not share your account with third parties.

• Do not redistribute, resell or publish the content of the academy without authorization.

• Respect the community, faculty, and other students.

No. The subscription is personal and non-transferable. Access to videos, downloadable content and repositories is limited to the account holder. Sharing content without permission violates our terms and may result in account termination. without right to reimbursement.

Depends on the type of subscription and license:

• Monthly PRO PlanAccess to the training videos, but not to the source files.

• Annual PRO Plan (Founder)Repository access and educational or personal use allowed. Attribution is required if you use them in a commercial project.

• MASTER PlanIncludes full access, support and accompaniment to adapt the frameworks to real projects, with extended rights.

Each framework includes its own specific license (LICENSE.txt) detailing what is allowed and what is not.

It is prohibited:

• Upload or redistribute courses, videos or frameworks on other platforms.

• Use the content to create your own courses or derivatives without express authorization.

• Extract parts of the code or materials to sell them separately.

Yes, when you make a purchase, you can request an invoice by filling in your billing information during the process or by writing to us at: facturacion@platanogames.es.

Yes, you can cancel your monthly or annual subscription at any time from your profile. The access will remain active until the end of the paid period, but no partial refunds.

Satisfaction Guarantee - 30 days

At PlátanoGames Academy we take the quality of our courses very seriously. That is why we offer a 30-day money-back guarantee on all your purchases.
However, as these are digital products with immediate access, we apply a fair and transparent use policy to protect both students and the academy.

Conditions for requesting a refund

You may request a full refund for any course or subscription as long as these conditions are met:

• The application is made within the first 30 calendar days of purchase.

• No more than 20% of the content has been completed. of the course (viewing lessons or downloading materials).

• No other reimbursement has been previously requested repeatedly or in an abusive manner.

No refunds will be made if:

• You have completed more than 20% of the course or content (according to our internal records).

• You have downloaded exclusive material such as projects, source code, templates or locked content after startup.

• You have requested multiple prior returns systematically.

• You have not complied with the rules of use of the platform.

• You have accessed the content through the free trial mode and subsequently decided to continue without canceling on time.

Operating reimbursement costs

Please note that the payment gateways (Stripe, PayPal, etc.) no refund of transaction fees.
Therefore, in case of refund, such operating costs will be deducted from the final amount to be refunded, varying according to the method of payment used.

How to request a refund?

Just write to us at support@platanogames.es indicating your order number and the reason. We will evaluate your case in a maximum of 5 working days.

Legal Notice

This policy is in compliance with European regulations on right of withdrawal for digital products.
By purchasing a course or starting a subscription, you expressly agree that access to the content cancels the right of withdrawal if a significant part of the product has already been consumed.

Yes, we reserve the right to update plans, prices or conditions, but:

• We will always give advance notice by mail.

• It will never adversely affect current subscribers during their active period.

• The conditions at the time of payment will be respected until maturity.

No. The courses are viewed from the online platform. Only some materials (PDFs, assets, frameworks) are available for download in the plans that allow it.

We reserve the right to suspend or terminate accounts that:

• Infringe the conditions of use.

• Abuse the system.

• Engage in fraudulent or disloyal activities.

Whenever possible, an attempt will be made to contact the user before proceeding.

PlatanoGames Academy currently operates under the current legislation of Spainas well as under the regulations of the European Union in the areas of e-commerce, data protection and consumer rights.

In case of conflict or discrepancy in the interpretation of the present conditions, both parties shall submit to the courts and tribunals of the consumer's domicileif he/she resides in Spanish or European territory. In the case of professional users or companies, the jurisdiction will be the one of Las Palmas de Gran Canaria, Spainunless otherwise required by law.

In case of future modification of the jurisdiction or country of operation, all users will be duly informed via email and by visible update on the platform.